We Are Hiring!
Do you want to be part of the largest provider of Fibre Networks in Europe? Do you have strong communication skills, with the ability to influence, help and support others with technical queries? Do you have a passion for identifying opportunities and weaknesses within business processes and scaling up large projects to address them?
Circet are recruiting an IT Business Analyst / Project Management role to lead on the implementation, training, and support of our key IT solutions for both our back office and field teams. You will work with our major programmes team to lead on the timely roll out of our leading-edge technical solutions to meet the needs of our current and future client programmes.
This is a pivotal role as our back office and field crews will be dependent on your in-depth technical knowledge of both bespoke and off-the-shelf IT solutions used in Circet.
The successful candidate will become the first port of call and a trusted pair of hands to rapidly support our Circet teams with their technical capability. The successful candidate will be given in-house training so they will have expert level understanding of key IT systems with an emphasis on field-force workflow management tools. This is a fantastic opportunity for someone wanting to build their knowledge of delivering the next generations of gigabit networks, while developing their IT, communication, and people skills. Circet has a strong ethos of teamwork and ongoing personal development for all members of the team.
Primary Responsibilities:
- Lead key projects for senior customers, both internal and external, end to end, including
- Business Analysis – help our business units understand the areas for improvement, the underlying opportunity for improvement and size the scale of that opportunity so we can prioritise the work we do.
- Business Case development – where necessary, create business cases showing ROI for necessary expenditure within new projects, presenting to senior business leaders to seek approval to proceed.
- Project Management – initiate and Manage new projects including communications with clearly identified stakeholders.
- Represent Circet on regular IT development forums to ensure new IT requirements have been being prioritised with the IT Programme Director.
- Ensure customer sign-off and acceptance into service for your projects.
- You will help with the preparation and maintaining of training manuals for users based on projects you’ve delivered.
- You will be an integral part of the major programmes team.
- You will have responsibility of ensuring our teams are trained and confident in using Circet’s IT solutions.
- Explore and examine emerging technologies to enhance the effectiveness of the Circet IT offering.
Requirements for the IT Business Analyst / Project Management role are:
- Bachelor's degree in project management, business, or industry relevant field.
- Prince2 Practitioner or equivalent
- 3+ years of experience leading projects
- Excellent stakeholder management skills.
- This role requires excellent verbal and written communications skills. You must be able to share your technical knowledge and be able to communicate with non-technical audiences
- Be willing to travel to sites throughout UK and Ireland to provide IT support for new services and / or major changes
- Experienced and confident with the use and support of Microsoft office tools especially Outlook, Teams and Excel and Power BI experience advantageous.
- Good problem solving & analytical skills to logically work through IT issues.
- Familiarity of the day-to-day activities for building and installing fibre networks.
- Familiarity with the scope of common in field force workflow management tools.
- Familiarity of managing large scale IT system developments & rollouts.
- Previously working experience within an IT or Training teams.
- A passion for improving operational efficiency through IT solutions.
- Must have a valid driving license.
Why work in Circet?
* Be part of a company that encourages involvement, diversity and inclusion
* Be part of a company that nurtures excellence and develops leaders
* Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme
* Be part of a company that is dedicated to making a difference through our Corporate Social Responsibility
* You will get a competitive salary and a benefits package which includes 25 days annual leave per annum, life assurance, access to Employee Assistance Programmes and access to career developmental opportunities.