Responsibilities as Program Coordinator include:
- Coordination for large buildouts and infrastructure refreshes.
- Interfacing with Project Manager and customer representatives.
- Initiate and monitor scheduling of completion dates.
- Continually update database to track jobs.
- Resolve customer concerns.
- Other duties as assigned.
Skills & Experience required:
- One-year proven experience in an admin role.
- Proven experience of working within a full project life cycle.
- A good understanding of project governance and control.
- Excellent working knowledge of Microsoft Office and ability to learn various systems.
- Complex problem-solving and analytical skills
- Handle confidential/sensitive information with discretion.
- High attention to detail.
- Customer services skills.
- Technical knowledge, or basic telecom experience advantageous.
- Exceptional ability to analyse data and utilise it to make sound business decision.
- Conflict management and resolution skills - Build consensus, anticipate and solve problems.
- Ability to organize and manage multiple, and at time competing priorities.
- Demonstrate communication skills necessary to interpret policies in situations requiring persuasion and prepare and present presentations,
- Ability to work within a dynamic team setting and provide role model leadership to KN workforce.