Programme Co-ordinator

Location East Kilbride
Job ref: 004802
Published: about 1 year ago

Responsibilities as Program Coordinator include:

  • Coordination for large buildouts and infrastructure refreshes.
  • Interfacing with Project Manager and customer representatives.
  • Initiate and monitor scheduling of completion dates.
  • Continually update database to track jobs.
  • Resolve customer concerns.
  • Other duties as assigned.

Skills & Experience required:

  • One-year proven experience in an admin role.
  • Proven experience of working within a full project life cycle.
  • A good understanding of project governance and control.
  • Excellent working knowledge of Microsoft Office and ability to learn various systems.
  • Complex problem-solving and analytical skills
  • Handle confidential/sensitive information with discretion.
  • High attention to detail.
  • Customer services skills.
  • Technical knowledge, or basic telecom experience advantageous.
  • Exceptional ability to analyse data and utilise it to make sound business decision.
  • Conflict management and resolution skills - Build consensus, anticipate and solve problems.
  • Ability to organize and manage multiple, and at time competing priorities.
  • Demonstrate communication skills necessary to interpret policies in situations requiring persuasion and prepare and present presentations,
  • Ability to work within a dynamic team setting and provide role model leadership to KN workforce.