Supervisor (Com Fibre)

Location Romford
Job ref: 006043
Published: about 1 year ago

We are currently looking for a  Supervisor with knowledge of civils and cabling activities on telecom infrastructure build and maintenance contracts to join our Circet UK team!




  • Manage workflows - survey and programme work streams for the supply chain and organise staff to carry out required works as efficiently as possible.
  • Manage the full project lifecycle from allocation to closure. This includes managing quality and the return of relevant packs (fibre and civils) to close out jobs.
  • Ensure policies, procedures and processes are communicated and understood by crews on site.
  • Address non-conformance/non-compliance early in order to minimise cost impact.
  • Coach and mentor field operatives to improve quality and compliance to NRSWA 1991, TMA 2004, safety at Civils and activations and to optimise customer KPI measures.
  • Set realistic weekly KPI’s and deliver them in order to ensure good performance.
  • Complete material sample audits where required.
  • Carry out in-progress audits and coach sub-contractors on site to identify and implement innovations that improve site safety.
  • Provide updates and reports on a regular basis to the Works Control and Noticing departments.
  • Ensure all permit and noticing conditions are being met on site.
  • Report findings real time via a handheld device in conjunction with the Client and Works Control.
  • Identify where DFE'S are required and prepare submission to the Client for approval.
  • Manage and maintain existing LA relationships - carry out joint site meetings with the Client and other relevant stakeholders.
  • Identify Client needs and commercial opportunities - feedback on this to your Project Manager / Contracts Manager.
  • Feed up correct reporting to the Project Manager and feed down precise instructions to the workforce.
  • Investigate jobs and assign responsible operatives for commercial reporting.
  • Keep accurate daily records of works planned and issues encountered.
  • Monitor employee productivity and provide constructive feedback and coaching.

Health & Safety Obligations:

  • Fully understand and implement the company safety policy and procedures.
  • Ensure that the programmes for the contracts are successfully delivered in a Safe, Quality and On Time Manner.
  • Ensure that a ‘Right First Time’ culture is adopted and developed throughout the business.
  • Drive compliance to any regulatory measures that may apply to the works and operations that Circet undertake.
  • Ensure that all contracts achieve turnover and profitability by maximising efficiency and minimising cost of failure.
  • Manage Client relationships within the client organisations across all areas.
  • Sponsor new ways of working which would improve delivery and service then support any activities being undertaken to implement change.

Knowledge Requirements:

  • Experience and a strong understanding of the SROH.
  • Understand the importance of closing jobs to reduce WIP and increase cash in the business.
  • Understand the importance of WIP v Cash.
  • Strategic & Commercial Awareness: Understand and take into consideration business impact of decisions, operational and client requests.
  • Understand how to process DFE's and gain relevant approvals.
  • Understanding and defining what good quality on site looks like - know the best practice for the delivery of our work.
  • NRSWA accreditation to Supervisor.
  • Experience and knowledge in regard to Craft and CPI standard for ROI and UK.
  • An understanding of permit to work schemes and noticing.
  • Experience of demonstrating good communication skills and of prioritising works effectively.
  • Comfortable and confident working to tight timescales effectively.
  • Experience of dealing with external stakeholders and communicating effectively.
  • Experience of implementing, following and amending procedures for the purpose of service delivery as dictated by the Client.
  • Previous reinstatement experience would be an advantage.
  • Ability to understand Client’s quality requirements.
  • Candidates should be professional; self-motivated with good communication skills and be able to integrate fully into the project delivery team.
  • IOSH desirable.